Privacy PolicyThis Privacy Policy explains our policy for dealing with personal information that we collect through our website www.randomhouse.com.au This Privacy Policy contains the following sections: Personal information is important to Random House 1. Random House is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Random House will only collect and use personal information as set out below. 2. Throughout this Privacy Policy, we refer to your 'personal information' which means information which identifies you as an individual or from which your identity can be reasonably ascertained.Your name, home address, home telephone number, mobile telephone number, email address and workplace contact details are examples of personal information. Personal information also includes information we may collect about your individual literary preferences. 5. In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy and consent provisions that apply to certain sections of the website. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this Privacy Policy and those other specific and additional provisions, the specific and additional provisions will prevail. Collecting personal information 6. Random House will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily. 7. When a product is purchased or through marketing / promotional activities (eg via this website, in a store, over the telephone etc.), personal information may be requested (such as name, phone, email and address) in order to provide product information, provide newsletters, electronic newsletters (e-newsletters), provide new release / launch information, and advise of other Random House products, competitions or events, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in Random House being unable to provide you with upcoming promotion, event or product information and/or provide certain services including after sales services. 8. In common with many commercial websites we may also collect information which tells us about visitors to our website. For example,we may collect information about the date, time and duration of visits and which pages of the website are most commonly accessed. This information is generally not linked to the identity of visitors, except where the website is accessed via links in an email we have sent. 9. Random House Australia's policy for collecting personal information from children under the age of 18 is to seek the permission of a parent or guardian for the collection of this information. Using and disclosing your personal information 15. Random House does not send advertising or marketing information without obtaining prior consent. If an individual receives communications from Random House which they do not wish to receive, they may remove their name from the database either by contacting The Privacy Officer at email: privacyofficer@randomhouse.com.au ; telephone:+61 (02) 9954 9966; or mail: Random House Australia, Level 3 100 Pacific Highway, North Sydney, NSW, 2060. Please allow 14 days for this request to be processed 16. Individuals have the right to review the information that may be recorded on the Random House database. Information may be reviewed by contacting the Random House, Privacy Officer at email: privacyofficer@randomhouse.com.au ; telephone: +61 (02) 9954 9966; or mail: Random House Australia, Level 3 100 Pacific Highway, North Sydney, NSW, 2060. Please allow 14 days for this request to be processed. Changing and deleting the information we have about you 17. Information contained on the database may be amended by contacting the Random House Privacy Officer at email: privacyofficer@randomhouse.com.au ; telephone: +61 (02) 9954 9966; or mail: Random House Australia, Level 3 100 Pacific Highway, North Sydney, NSW, 2060. Please allow 14 days for this request to be processed. 18. In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Random House being unable to provide you with upcoming promotion, competition, event or product information and/or provide certain services including after sales services. Storage and security of personal information Random House and links to other web sites 22. Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Random House Privacy Officer at email: privacyofficer@randomhouse.com.au ; telephone: +61 (02) 9954 9966; or mail: Random House Australia, Level 3 100 Pacific Highway, North Sydney, NSW, 2060. Please allow 14 days for this request to be processed. |